Frequently asked questions

Rent Sync helps landlords and property managers track rent, tenants, invoices, and payments in one dashboard — replacing spreadsheets and manual follow-up. It bills rent automatically, matches incoming payments to the right tenant, and shows you what is still owed.

No. Rent Sync runs in your browser, so there is nothing to install on your computer or phone. Open the dashboard, sign in, and start adding your properties.

You register your own M-Pesa paybill, till number, or bank account with us. When a tenant pays, the payment is matched to their invoice automatically and the invoice is marked paid or part-paid. If a payment cannot be matched — a cash payment, or a bank transfer with an unclear reference — you record or reconcile it by hand. Nothing is ever lost.

Yes. Add as many properties, units, and tenants as you need behind one login, and see collected versus outstanding for each property separately. Your records are scoped to your own account and are not visible to any other landlord on the platform.

Traffic is encrypted in transit, passwords are stored as bcrypt hashes rather than plain text, and every request is authenticated and checked against your account before it returns data. Access is limited to the people you give an account to.

Plans differ both in how many units you manage and in which features you get: from KES 2,000/month for 5–20 units, up to a custom Enterprise plan for 100+ units. Units are counted from the number you declare on each property. See the pricing page for the full breakdown, or get in touch if you have fewer than 5 units.