Support
Frequently asked questions
Straight answers on setup, rent collection, security, and the day-to-day workflow for property teams.
Rent Sync helps landlords and property managers track rent, tenants, invoices, and payments in one dashboard — replacing spreadsheets and manual follow-ups.
No. Rent Sync runs in the browser and on mobile. Just sign in and start managing your portfolio.
Yes. The multi-property dashboard lets you manage multiple buildings and units from one login, with role-based access for your team.
Data is stored securely with encrypted connections and strict access controls. Only your organization can access its records — review our data protection practices before launch.
Yes. Tenants can pay via mobile money (including M-Pesa) or bank transfer. Payments are reconciled against invoices automatically.
Yes. Start free and explore the platform. Trial length and onboarding support can be confirmed when you set up your account.